Customer Service Policy
Upon booking into a short course you will receive an immediate confirmation of your booking along with your receipt. Should you not receive this within one hour please contact Short Courses on 1300 296 430 or email .(JavaScript must be enabled to view this email address) to ensure we have received your booking.
Online courses - you will receive an email containing your login details within one business day. If you do not receive this email or you have trouble accessing our online learning site please contact Short Courses on 1300 296 430 or email .(JavaScript must be enabled to view this email address)
On campus courses - you will receive a reminder email 3 business days prior to the start of your course. This will advise you how to locate the campus and room as well as provide the lecturers details should you need to get in touch with them. For all on campus courses, your materials and equipment are provided and will be given to you at the start of the course.